Frequently Asked Questions about Payments

Q: Will the Direct Debit transfer when my child moves sections? (e.g. from Beavers to Cubs or Cubs to Scouts?)

A: Yes, when moving sections, you would just need to confirm on GoCardless that it’s OK for the next section to charge you. You won’t need to set up a new direct debit again.

Q: Do I have to use GoCardless via Online Scout Manager or can I just pay by bank transfer like we used to?

A: We are asking all parents/carers to pay through GoCardless via OSM to ensure accuracy of accounting and tracking of payments.